PRODUCT CAPABILITIES

Features

Go beyond AI conversation and design engagement, technical investigation, execution, and continuous verification as one operation.

Capabilities for AI-powered support operations

FOUR CONNECTED AREAS

Choose features by operational flow

Ten features are organized into four areas. Start with one and connect more within the same project as needed.

01

Engage

Receive requests and connect each conversation to the right context and responder.

AI ChatConnect conversations to documents, source code, cloud health, and issue data.Slack IntegrationAnswer mentions, request approvals, execute tasks, and share results with the team.Phone Flow & EditorBuild inbound, outbound, response, and escalation branches visually.
02

Investigate & act

Research within approved environments and move work through fixes and verification.

TasksDefine, run, review, and reuse operational and development tasks.Agent ConsoleMonitor browser actions, commands, logs, progress, and results in one console.
03

Automate & connect

Reproduce operational procedures from schedules and external events.

Scheduled RunsSchedule tasks and E2E tests for consistent development and production operations.WebhooksStart agents from external systems and return results to the caller or another destination.
04

Assure & operate

Connect incident response with continuous verification and service visibility.

Alarm Workflow & EditorConnect detection, AI investigation, notification, calls, and recovery checks.E2E TestingCompose steps and expectations, run browsers, and review screenshots and results.Project Dashboard & WidgetsCombine alerts, tasks, tests, and service health in configurable dashboards.

We will help identify the right place to start

We review your current requests, incident response, and recurring checks to recommend an initial scope.

Discuss deployment